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Gon Bops
91 Airport Drive
Houlton, ME 04730

For Customer Service, please email: [email protected]

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GON BOPS WARRANTY INFORMATION

WOOD, METAL & FIBERGLASS SHELLS
Gon Bops: 2 Years
Fiesta Series: 1 Year

METAL HARDWARE
Gon Bops: 2 Years
Fiesta Series: 1 Year

STANDS & HARDWARE
Gon Bops: 2 Years
Fiesta Series: 1 Year

BAGS & CASES
90 Days

ALL OTHER PRODUCTS
1 Year

The GON BOPS warranty applies only to the original purchaser. The warranty is limited to defects in materials or workmanship. It does not extend to instruments damaged by:

  • Accidents or improper maintenance
  • Handling, shipping, transporting damages
  • Reasonable use, neglect, moisture and/or temperature extremes

The warranty will be deemed void in cases where:

  • Serial number has been removed, altered, detached or made illegible
  • Alterations have been made to the instrument
  • Repairs or modifications by a non-authorized person or company

Under this warranty repair or replacement of parts is the only remedy, and loss of use of the products, loss of time, inconvenience or consequential damages are not covered. No warranty is offered for drum heads, shoulder straps, zippers, cowbell beaters, wood blocks, cajon faceplates and rattan or natural woven shakers.